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International call center at Surat - Gujarat
 

 

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iCoNNext
Trivia Inc
 
Appointments booking, BPO in Gujarat, BPO in India, BPO in Surat, Call center in India, Call center in Gujarat, Call center in Surat, Call center, Customer Services, Database collection, Debt collections, Help desk, Jobs in bpo, Jobs in call center, Jobs in call center at Surat, Inbound, Indian call center, Information campaigns, International call center, Market survey, Medical transcriptions, Order booking, Outbound, Support desk and enquiry
 

Services at Call Center
Outbound - BtoC :
Tele-sales
Appointments booking
Debt Collections
Market Survey
Voice Broadcasting
Outbound - BtoB :
Collections
Appointments booking
Tele-sales
Market survey projects
Information Campaigns
Inbound - BtoC :
Customer Services
Order booking

Support Desk and Enquiry
Help desk
Inbound - BtoB :
Order booking
Customer Services
Help, Support desk and Enquires

Call Center in India
 

Our tour takes a just a few minutes
to watch which will give you real
idea of our infrastructure


 

:: Outbound - BtoC ::

Tele-Sales :
When it comes to Tele Sales, our focus and speciality is outbound telemarketing such as sales, cross-promotions, etc… Our expert team understands the use appropriate questions and comments to complete each task in a telephone sales presentation.

If you want your Tele-Marketing outbound campaign to be a success, then we are the ones whom you need to contact. Since our Information Technology services have been developed in such a way that they meet the needs of the best in the business. Our aim to provide the best outbound services at the most affordable rates, without compromising on the quality

Appointment Booking :
With all of the different services that we can avail, we also do provide services for Appointment Bookings. With us taking care of your appointments, you will be able to save a lot of time and energy. And rather then booking appointments you will get the additional time to attend your clients from the appointments that we will fix for you on your behalf. All your existing and prospective customers will be given calls on your behalf and once the appointment is fixed, we will revert to you on that very moment through email, fax, etc.

Debt Collections :
We also offer services for Debt Collection. We have expertise in Debt Collection Campaigns, Debt Recovery Services. Our teams understands that even when it comes to debt collections, to maintain a good relation with the existing customer is a must and so we make sure of it.

Market Survey :
We understand that for many clients, it is very important to study the market and get to know which of their product is doing well and what kind of products are doing a good job in the market, what are the other future products that could go into production and then take on the existing market. So for such a purpose we can also perform a market survey for our clients by calling up the prospective customers and just getting to know some valuable information that can prove to be very important in any kind of a business. For us market Survey is always related to customer satisfaction.

Voice Broadcasting :
Voice Broadcasting is by far the most cost effective way to reach out your existing customers, prospective customers, employees, or even a group of people. In today’s futuristic world Voice Broadcasting is now been used by many organizations and MNC’s as an effective way to communicate and reach-out to the masses. This is done through voice messages, past dues notice, important reminders, verifications, informational messages, etc…

We will broadcast your voice message to your customers on your behalf within minutes. We’ve seen a number of organizations opting for this since it’s very cost effective and since there are immediate returns and benefits on the invested marketing budget and strategies.