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International call center at Surat - Gujarat
 

 

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infrastructure
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iCoNNext
Trivia Inc
 
Appointments booking, BPO in Gujarat, BPO in India, BPO in Surat, Call center in India, Call center in Gujarat, Call center in Surat, Call center, Customer Services, Database collection, Debt collections, Help desk, Jobs in bpo, Jobs in call center, Jobs in call center at Surat, Inbound, Indian call center, Information campaigns, International call center, Market survey, Medical transcriptions, Order booking, Outbound, Support desk and enquiry
 

Services at Call Center
Outbound - BtoC :
Tele-sales
Appointments booking
Debt Collections
Market Survey
Voice Broadcasting
Outbound - BtoB :
Collections
Appointments booking
Tele-sales
Market survey projects
Information Campaigns
Inbound - BtoC :
Customer Services
Order booking

Support Desk and Enquiry
Help desk
Inbound - BtoB :
Order booking
Customer Services
Help, Support desk and Enquires
>
Call Center in India
 

Our tour takes a just a few minutes
to watch which will give you real
idea of our infrastructure


 

:: Outbound - BtoB ::

Collections :
Collections of the past dues of the customers and debt collections of commercial accounts, we aim to do your work in the most competitive rates and at the same time provide you the best of the services. And there will be no fees unless the collection is successful.

Appointment Booking :
We also support special events or manage your on-going scheduling needs. With several handy solutions that we avail, your requirements can be managed in a cost-effective manner without sacrificing the quality you need. We also function for your clients by booking reservations and appointments on your behalf. All calls that are answered and appointments are taken or/and confirmed instantly. With all of this, your staff can be freed up to perform on other important tasks while we take care of your scheduling and appointment needs.

Tele-Sales :
When it comes to Tele-Sales, we’ve made sure that all our agents that will be selling your product have a through knowledge about your product, and we know that just telling is not selling.
So we make sure that we are completing your requirements of leads and in the given time schedule and that too in the most cost-effective ways. Not to mention that the quality of your leads will always be our top priority.

Market Research :
Through MR (Market Research) we help you understand your customers better and to indentify the newer market opportunities. We can help you formulate your business planning and strategies from your data. Through this further churned data you can learn how to use market data to justify more creative and bolder business decisions.

This course incorporates an up-to-date live example of your market expertise from the various industries that are operational (including Healthcare, IT, Telecoms, Manufacturing and many others). From these valuable information’s we provide you with some easy to use robust methods to extract the real value from your data. We can do a Market Research through Tele-calling and through internet as well.

Information Campaigns :
We understand that in form of business robust information about each and every prospect is a must and so we also provide basic information about the prospective customers, for you’re to further turn them into your customer