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International call center at Surat - Gujarat
 

 

management
infrastructure
workforce
vision & mission
outbound
inbound
web & software
data processing

 

iCoNNext
Trivia Inc
 
Appointments booking, BPO in Gujarat, BPO in India, BPO in Surat, Call center in India, Call center in Gujarat, Call center in Surat, Call center, Customer Services, Database collection, Debt collections, Help desk, Jobs in bpo, Jobs in call center, Jobs in call center at Surat, Inbound, Indian call center, Information campaigns, International call center, Market survey, Medical transcriptions, Order booking, Outbound, Support desk and enquiry
 

Services at Call Center
Outbound - BtoC :
Tele-sales
Appointments booking
Debt Collections
Market Survey
Voice Broadcasting
Outbound - BtoB :
Collections
Appointments booking
Tele-sales
Market survey projects
Information Campaigns
Inbound - BtoC :
Customer Services
Order booking

Support Desk and Enquiry
Help desk
Inbound - BtoB :
Order booking
Customer Services
Help, Support desk and Enquires

Call Center in India
 

Our tour takes a just a few minutes
to watch which will give you real
idea of our infrastructure


 

:: Inbound - BtoB ::

Order Booking :

We can take orders from all the possible mediums, i.e. through telephone, fax and through emails as well and then enter pass on these orders directly to you. This can save you ample amount of time and energy. And not just that, when this service is been provided by us your man power will get the added time to work on the orders rather then taking them. So we make sure that all of this is done at a reasonable rate so as to suite your pocket.

Customer Service :
Today's technology allows your business to handle more customer service calls than ever before. But when your staff lacks call management skills, the only thing you get from all that technology is the ability to serve more people poorly. That means losing customers - and profits.

And this is where we come into play! Our trained and professional manpower are the best option out. Since they have been trained to manage Customers while they are on calls, we’d be able to provide great Customer Care Services to you on a reasonable rate. So hence forth you will not have to manage your existing customers with their queries, instead we’d do that for you. Since we understand that every call counts when it comes to your existing customers.

Help, Support desk and Enquires :
We being a professionally managed organization can understand the needs of having a Help Desk. So we also offer services for a Help Desk, this is very fruitful for organizations who do not have a physical presence. A help desk for such an organization is creative way to increase the customers for the organization.